Privacy policy

Changes to the privacy policy

We reserve the right to add, modify, delete or change this policy from time to time by updating this page. Please check this page regularly to ensure you agree with any changes. Continuing to use the "ROYAL IRAQ Distribution" app and services, "ROYALIRAQ.COM" and "ROYAL IRAQ" constitutes your acceptance of this privacy policy as amended periodically.

Overview

We understand your concerns about the personal information you provide on our website. It is natural to balance the need to offer you better and more personalised service with protecting your personal data. We value your trust and will not misuse your personal information in any way. This document outlines all aspects of our privacy policy. Your visit to our website and the actions you take on it are subject to the following policy.

Information we collect

To enable you to place an order on our site, we require the following basic information from you: your name, address, city, PO box, county, country, telephone number, email address, and so on.

Additionally, our systems collect certain details about your device's internet connection, such as your IP address, when you visit our site. An IP address does not reveal your personal identity. We use this information to display our web pages upon your request, tailor our site to your interests, count visitors, and identify their geographical locations.

We do not permit unauthorised individuals or parties, whether other members, visitors or anyone outside our company, to use any information collected from you.

Updating information

You can update your personal data at any time via the "Log in or join us" option on our site.

Sharing information

The most important question you might have as a customer is: "Who do we share your collected personal information with?" We assure you that we do not rent, sell, trade or give your information to any third party. However, some information must be shared with delivery companies, credit card processors, suppliers, and others to enable them to carry out their duties related to fulfilling your order. Beyond this standard business requirement, we may also need to share information with legal authorities to detect fraud and ensure the safety of our site, staff, management, users, members and associated parties.

Use of information

The most crucial pieces of information we use from what we collect are your email address and phone number, which we use to confirm your order. We also use your email and phone number to communicate with customer service, respond to your enquiries and send newsletters. All other collected information is stored confidentially and disclosed only if required by legal authorities or in case of disputes.

Account security

Your password is the key to your account. Use unique numbers and letters, and do not disclose your "ROYAL IRAQ Distribution", "ROYALIRAQ.COM" or "ROYAL IRAQ" account password to anyone. If you share your password or personal information with others, remember you are responsible for all actions taken under your account. If you lose control of your password, you may lose significant control over your personal information and may face binding legal actions taken on your behalf. Therefore, if your password is compromised for any reason, you should notify "ROYAL IRAQ Distribution", "ROYAL IRAQ" or "ROYALIRAQ.COM" immediately and change your password.

Please note that "James Royal Trading LLC" and its website "ROYALIRAQ.COM" and "James Royal" will never ask for your password under any circumstances via email, text message, phone, fax or any other means. We advise users not to respond to any emails requesting this information.

Cookies

Accepting cookies is not necessary to visit our website. However, if you wish to place an order or add a product to your shopping cart, you will need to set your browser to accept cookies.

What are cookies?

Cookies are used to collect information about your unique interests when visiting our site. They allow us to know which products interest you, the pages you visit, and help us improve the site. With cookies, we can recognise returning visitors and make your visit easier. Cookies cannot automatically collect data from your computer or hard drive. Most browsers offer an option to disable or delete cookies from your computer. This may limit some site functionality but will not significantly affect us.

Third-party cookies: We work with third parties, including advertising companies and website analytics firms, that use cookies to collect browsing activity data. This information collected via cookies is usually used by third-party advertising networks to display personalised ads to you while you browse other websites, tailored to your preferences and potential interests.

User consent declaration: I hereby consent to my personal information being stored in cookies and used as described above. I also consent to these cookies remaining on my device after closing the browser for use during my next visit. I reserve the right to withdraw this consent by changing my browser settings to reject cookies.

Children

"ROYAL IRAQ Distribution LLC" or "ROYAL IRAQ" does not sell products intended for purchase by children. We sell children's products to adults. If you are under 18, you may use the "James Royal Trading LLC" or "james-royal.com" or "James Royal" site only with parental or guardian consent.